Returns & Exchanges
Due to the perishable nature of our crispy chicken skins, we do not accept returns; however, we are committed to ensuring your satisfaction and will replace any damaged or incorrect orders immediately.
Inspect Your Shipment
Upon arrival, please check your Flock Chicken Chips for any signs of transit damage or missing items from your order.
Contact Support
If there is an issue with your snacks, email our team within 7 days of delivery with your order number and a photo of the product.
Quality Review
Our team will review your request within 48 hours to determine if a replacement or store credit is the best solution for your situation.
Resolution Delivery
Once approved, we will ship out your fresh replacement chips or issue a digital credit at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing